数据驱动的门诊采血中心动态资源配置模型构建与应用
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女,本科,副主任护师

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科研项目:江西省卫生健康委科技计划项目(20171053);江西省教育厅科学技术研究项目(170070)


Construction and implementation of a data-driven dynamic resource allocation model for the outpatient blood collection center
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    目的 构建数据驱动的门诊采血中心资源动态配置模型,探索数据-资源-质量三维联动管理效果,实现服务效率与患者体验的协同优化。 方法 选取2023年1-12月门诊采血中心患者390 700例次为对照组,实施传统管理;2024年1-12月门诊采血中心患者433 300例次为观察组,整合医院多源数据系统,构建数据-资源-质量三维联动优化模型,同步实施护理质量提升五维策略。比较两组采血等候时间、采血效率、标本不合格率、患者满意率。 结果 观察组采血等候时间、采血耗时显著短于对照组,血标本不合格率显著低于对照组,患者满意率显著高于对照组(均P<0.05)。 结论 数据驱动的动态资源配置可有效提升采血效率与护理质量,为智慧门诊服务系统的优化提供参考。

    Abstract:

    Objective To construct a data-driven dynamic resource allocation model for the outpatient blood collection center, to explore the effectiveness of data-resource-quality linkage management, and to optimize service efficiency and patient experience. Methods A total of 390,700 patient visits to the outpatient blood collection center from January to December 2023 were treated as the control group, receiving conventional management.For the 433,300 patient visits from January to December 2024 were served as the observation group, receiving alternative management: a multi-source hospital data system was integrated to construct a data-resource-quality linkage optimization model, and a five-dimensional strategy for nursing quality improvement was implemented.Blood collection waiting time, blood collection efficiency, rate of unqualified specimens, and patient satisfaction rate were compared between the two groups. Results The observation group showed significantly shorter blood collection waiting time and procedure duration, lower rate of unqualified blood specimens, and higher patient satisfaction rate compared to the control group (all P<0.05). Conclusion Data-driven dynamic resource allocation can effectively enhance blood collection efficiency and nursing quality, providing a reference for optimizing smart outpatient service systems.

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张华秀,孙冬琴,汤睿,张庚华.数据驱动的门诊采血中心动态资源配置模型构建与应用[J].护理学杂志,2026,41(7):62-65+99

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  • 收稿日期:2025-10-16
  • 最后修改日期:2025-12-30
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  • 在线发布日期: 2026-04-28