护生参与社区助老志愿服务供需匹配框架的构建
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女,教授,副院长

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科研项目:河南省教育科学规划2024年度重大课题项目(2024JKZD18)


Development of a supply-demand matching framework for nursing students participating in community volunteer services for older adults
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    目的 基于Kano模型构建护生参与社区助老志愿服务的供需匹配框架,为优化护生志愿服务项目设计、推动社区老年志愿服务高效落地提供参考。 方法 采用便利抽样法,于2023年3-7月选取746名护生以及409名社区老年人为调查对象,采用社区老年人助老志愿服务供需匹配问卷进行调查。基于Kano模型,结合Better-Worse系数、ASC系数排序,从老年人与护生双视角出发进行服务需求匹配分析,构建社区助老志愿服务供需匹配框架。 结果 最终构建的护生参与社区老年人助老志愿服务供需匹配框架包括基本服务项、好感服务项、备选服务项3个层次共20个志愿服务项目。 结论 构建的供需匹配框架界定了适宜由护生志愿者提供的服务范围与优先级,为护生分阶段且有计划地参与社区助老志愿服务提供了可行路径。院校可参照该框架探索护生社区助老志愿服务与专业实践课程的融合路径,提升护生的社区助老志愿服务参与意愿及服务质量。

    Abstract:

    Objective To develop a Kano model-based supply-demand matching framework for volunteer services provided by nursing students to community-dwelling older adults, and to provide a reference for optimizing nursing student volunteer service programs and promoting their effective implementation. Methods From March to July 2023, 746 nursing students and 409 community-dwel-ling older adults were recruited by convenience sampling for a questionnaire survey.Based on the Kano model, Better-Worse coefficients, ASC ranking, and dual-perspective matching analysis, a supply-demand matching framework was developed. Results The finally constructed supply-demand matching framework for nursing students participating in community elderly volunteer services consists of 3 levels including basic service items, preference service items and alternative service items, covering 20 volunteer ser-vice projects. Conclusion The constructed supply-demand matching framework defines the scope and priority of services suitable for volunteer nursing students, providing a feasible path for their phased and planned participation in community elderly volunteer services.Colleges and universities can refer to this framework to explore the integration of community elderly volunteer services and professional practical courses, so as to improve nursing students′ willingness to participate and service quality.

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王丽娜,徐忠康,侯安宁,赵怡菲,陈文锐,骆雨洁,黄垒,牛莹,赵玥彤,韩冰,邢彪,刘义兰,胡梦云.护生参与社区助老志愿服务供需匹配框架的构建[J].护理学杂志,2026,41(11):89-93

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  • 收稿日期:2026-01-10
  • 最后修改日期:2026-03-20
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  • 在线发布日期: 2026-07-02