基于旅程地图的门诊患儿MRI诊疗操作镇静 流程优化及效果评价
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女,本科,主管护师

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湖北省自然科学基金一般面上项目(2025AFB957)


Process optimization and effect evaluation of sedation for MRI procedures in outpatient children based on the journey map
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    摘要:

    目的 优化门诊患儿MRI诊疗操作镇静管理流程,提升就诊效率及体验。方法 将2025年6-7月在门诊接受MRI检查且经评估需进行诊疗操作镇静的患儿为对照组(n=80),实施诊疗操作镇静常规护理;2025年8-9月的患儿为观察组(n=80),实施基于旅程地图优化流程的覆盖全旅程、多触点、结构化的整合干预方案。比较两组患儿诊疗操作镇静全流程时间、首次镇静成功率、患儿医疗恐惧评分、不良反应发生率及家属满意度。结果 观察组全流程时间显著短于对照组,医疗恐惧评分显著低于对照组,首次镇静成功率显著高于对照组(均P<0.05);观察组患儿家属满意度评分显著高于对照组(P<0.05)。结论 基于旅程地图优化门诊MRI诊疗操作镇静流程,有利于缩短诊疗操作镇静全流程用时,降低患儿医疗恐惧水平,提高首次镇静成功率及患儿家属满意度。

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    Objective To optimize the sedation management process for MRI procedures in outpatient children, and to improve their consultation efficiency and experience. Methods Children who underwent MRI examination in the outpatient department from June to July 2025 and were assessed to require procedural sedation were selected as the control group (n=80), receiving routine sedation care. Children examined from August to September 2025 were included as the observation group (n=80), receiving a structured, multi-touch, full-journey integrated intervention based on a journey map-optimized process. The two groups were compared in terms of total sedation process time for MRI procedures, first-time sedation success rate, children′s medical fear scores, incidence of adverse reactions, and family satisfaction. Results The total sedation process time of the observation group was significantly shorter than that of the control group, the medical fear score was significantly lower, and the first-time sedation success rate was significantly higher (all P<0.05). The family satisfaction score in the observation group was significantly higher than that in the control group (P<0.05). Conclusion Optimizing the sedation process for outpatient MRI procedures based on the journey map can effectively shorten the total sedation process time, reduce children′s level of medical fear, and improve the first-time sedation success rate and family satisfaction.

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汤竹云,张焕梅,胡昕玫,吴丽芬.基于旅程地图的门诊患儿MRI诊疗操作镇静 流程优化及效果评价[J].护理学杂志,2026,41(14):28-31,47

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  • 收稿日期:2026-01-12
  • 最后修改日期:2026-03-20
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  • 在线发布日期: 2026-08-31