医联体内安宁疗护患者向下转诊障碍因素的质性研究
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女,硕士在读,学生

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科研项目:2023年度教育部人文社会科学研究规划基金项目(23YJA630079)


Barriers to downward referral for patients receiving palliative care within medical alliances:a qualitative study
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    摘要:

    目的 探讨医联体内安宁疗护向下转诊过程中存在的障碍因素,为提升安宁疗护服务连续性与可及性提供参考。 方法 采用描述性质性研究方法,通过目的抽样法选取北京协和医院医联体内3所医疗机构中参与安宁疗护服务及转诊协作的15名医护人员进行半结构式访谈,运用主题分析法分析资料。 结果 提炼出4个主题、12个亚主题:患者与家属层面(对安宁疗护理念及转诊认知不足、对基层医疗机构信任度不足、家庭内部存在决策分歧);三级医院层面(医护人员安宁疗护理念不足、沟通能力有待加强、临床工作负荷过重);基层医疗机构层面(服务资源配置不足、医护人员专业能力有待提升、服务优势呈现不足);系统与机制层面(医联体协作持续性不足、照护信息传递不畅、服务补偿机制不完善)。 结论 医联体内安宁疗护向下转诊受多层面因素的共同影响。未来应加强公众对安宁疗护的认知、提升医护人员专业能力与沟通水平、优化基层资源配置与服务能力、完善医联体协作与信息共享机制并健全激励体系,提升转诊连续性与安宁疗护服务质量。

    Abstract:

    Objective To explore the barriers encountered during the downward referral process for palliative care within medical al-liances and to provide a reference for improving the continuity and accessibility of palliative care services. Methods A descriptive qualitative study was conducted.Purposive sampling was used to recruit 15 healthcare professionals involved in palliative care provision and referral coordination from three healthcare institutions within the Peking Union Medical College Hospital medical alliance.Semi-structured interviews were conducted, and the data were analyzed using thematic analysis. Results A total of 4 themes and 12 subthemes were identified:patient and family level: insufficient understanding of palliative care concepts and referral processes, limited trust in primary healthcare institutions, and disagreements among family members regarding care decisions; tertiary hospital level: inadequate awareness of palliative care concepts among healthcare professionals, insufficient communication skills, and excessive clinical workload; primary healthcare institution level:insufficient allocation of service resources, need for improvement in healthcare professionals′ palliative care competencies, and inadequate demonstration of service advantages; system and mechanism level:insufficient sustainability of medical alliance collaboration, ineffective transfer of care information, and inadequate ser-vice compensation mechanisms. Conclusion Downward referral for palliative care within medical alliances is influenced by multiple factors at different levels.Future efforts should focus on enhancing public awareness of palliative care, improving healthcare professionals′ competencies and communication skills, optimizing primary healthcare resources and service capacity, strengthening collaboration and information-sharing mechanisms within medical alliances, and establishing effective incentive systems to improve referral continuity and the quality of palliative care services.

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张宇轩,赵伟,张慧,代雨晴,刘子旋,绳宇.医联体内安宁疗护患者向下转诊障碍因素的质性研究[J].护理学杂志,2026,41(17):109-113

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  • 收稿日期:2026-04-12
  • 最后修改日期:2026-06-16
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  • 在线发布日期: 2026-10-09